Information We Collect:
- Your phone number and any other personal details you provide when opting into our messaging services.
- Details about your interactions with our messages, including frequency, delivery status, and responses (e.g., HELP or STOP commands).
How We Use Your Information:
- To send service updates, reminders, and important notifications related to your care or account.
- To provide customer support and respond to your inquiries.
- To improve our services through performance tracking and analysis.
- Data Sharing:We may share your information with trusted service providers who assist us in delivering our messaging programs (e.g., SMS platforms), ensuring high-quality service. However, your mobile opt-in information will not be sold or shared with third parties for marketing or unrelated purposes.
- Message Frequency and Charges:Message frequency varies based on the services you receive. Standard message and data rates may apply as determined by your mobile carrier.
- Your Rights:
- You can opt out of our messaging program at any time by replying STOP to our messages.
- You can request help by replying HELP to our messages or contacting us directly.
- Data Security:We use industry-standard practices to safeguard your information and protect it against unauthorized access.
Contact Us:If you have any questions or concerns about this policy, please contact us at:
By participating in Rhonda's House Home Health Care, LLC messaging services, you agree to this privacy policy.